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One-Line Bio

I uncover the vertices and inflection points amongst complexity to drive strategic change and better risk-reward decisions.

Biography

A certified technical and change expert, Jonathan is a strategic, cross-functional servant leader excelling in professional services process maturity. Leveraging consultative methodologies, he's successfully addressed complex business problems while exploiting emergent opportunities. By synthesizing inspection, analysis, metrics, a product mindset, and the knowledge value chain, he collaboratively crafts iterative approaches to achieve higher levels of quality and confident repeatability.

Throughout an IT journey of 22+ years, across industries from healthcare to manufacturing and applications from IoT to intranets, he applies agile methodologies, information architecture principles, and a product strategy approach to shepherd executives and lead implementation teams toward value-based outcomes.

Augmenting a well-developed technical acumen, Jonathan also possesses a flair for the creative and passion for good UX. A Boston native, he earned his B.S. in Information Technology from Northeastern University, graduating Summa Cum Laude.

Interests

Process Optimization, Continuous Improvement, Change Management (OCM), Knowledge Management (KM), Information Governance (IG), Digital Strategy, Records Management (RM), Product Management, Agile, Content Management (CM), Leadership, Collaboration, Information Architecture (IA), User Experience (UX), User Adoption